GoAir’s fog helpline launched
GoAir announced its Fog Helpline to help passengers get flight details and cancellation information due to inclement weather conditions during the winter season. This helpline number 1-800-223-001 is toll free and will go live on the 14th of December, 2006. This is in addition to the already existing outgoing calls and sms that GoAir sends to its customers to inform them on flight delays and cancellations. Commenting on the occasion Mr. Jeh Wadia Managing Director, GoAir said, “Convenience and customer satisfaction has been of prime concern for us and especially in this season where visibility factors affect the punctuality of flights. This helpline will be an added benefit to our passengers to give them complete information on their flight status.”
GoAir recently completed one year of operations and has flown over 1 million passengers since commencement of flights on 4th November 2005. GoAir has consistently been the pioneering innovator with its offers to passengers and has successfully commoditised air travel in the low cost segment. With a 4%+ market share GoAir has grown and shown its commitment to provide safe, on-time and comfortable air travel to passengers. GoAir currently operates 7 Airbus A320 aircraft connecting 13 cities with 385 weekly flights.
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