Kingfisher Airlines Introduces World-class innovations Focused on Enhanced Guest Convenience

Kingfisher Airlines India's fastest growing airline and India's first carrier to introduce First class premium cabins onboard its flights- Kingfisher First, announced the launch of two world-class technological innovations to enhance guest convenience.

No more waiting at the Check-in counter; Guests with hand baggage can directly proceed towards security check-in where the Kingfisher Airlines' Roving Agent will print their boarding passes.Now you can choose your seat and print your own Kingfisher Airlines Boarding Pass at your Home or Office.

The first cutting-edge innovation is the introduction of the Roving Agent at the airport. Now guests with hand baggage need not wait at the check-in counter to collect their boarding pass. They can directly approach the security check-in counters. Deployed outside the Security check-in area will be Kingfisher Airlines' Roving Agent who will attend to these guests personally and book them on their choice of seats. Specially trained Roving Agents will reach out to guests and check them in using a mobile digital device and printer. Kingfisher Airlines is the first airline in India to launch this unique service.

Also launched is the facility of Web Check-in. Now Kingfisher Airlines guests can sit in the comfort of their homes or offices and print their boarding passes. All a guest has to do is log onto the official website of Kingfisher Airlines, www.flykingfisher.com and click on the link, web check-in. Fill in your reservation details and the screen will display the choice of seats available onboard that particular flight. Once booked the guest can conveniently print out the Boarding Pass and carry it along with him/her on the day of the flight and proceed straight to the security check counter at the airport.

Stated Dr. Vijay Mallya, Chairman & CEO, Kingfisher Airlines Limited, "At Kingfisher Airlines we have always emphasized upon the importance of service and hospitality. In the past 16 months we have introduced several world-class initiatives to add to the convenience of our guests. The 2 new services- Web Check-In and The Roving Agent are two highly innovative steps to make our guests' journey with us even more delightful. In the times to come, many more such innovative initiatives will be undertaken by Kingfisher Airlines."

Commented Mr. Girish Shah, "The Roving Agent is like a check-in counter on the move. You no longer need to go to the check-in counter; we have ensured that the check-in counter comes to you. So you will be serviced on priority if you are a guest with only hand baggage. At Kingfisher Airlines we constantly innovate when it comes to providing added convenience to our guests. And when we say we want them to enjoy the Good Times with us, we do everything possible to ensure that. There are several more such path-breaking initiatives in the pipeline."