Hawaiian Airlines to shift IT jobs to India

In order to cut costs, Hawaiian Airlines is moving much of its reservation call center abroad eliminating as many as 250 Hawaiian jobs. Beginning April 15, the Hawaiian Airlines reservationists will likely be in the Philippines. The airline said that it's nothing uncommon. "Outsourcing has emerged as one of the solutions to that for many airlines, in fact Hawaiian is one of the last airlines to sort of come along and adopt this," said Keoni Wagner, spokesman for Hawaiian Airlines. Hawaiian Airlines is also shifting its information technology and accounting jobs to India to reduce costs. "The bottom line is that we have to remain competitive," said Wagner. In a plan that the airline called "groundbreaking," the union that represents the airline workers said it agreed to the outsourcing on the basis that Hawaiian Airlines guarantees its employees a job within the company and at the same pay.

"We've given every employee the choice to either stay with the company in a different position at the same pay or take what we believe is a very attractive package and an opportunity to consider a change," said Wagner. He said employees have until April 9 to decide. Some Hawaiian Airline employees, however, said they're confused and lack trust in the company and their union, as they feel rushed into making a decision. After making numerous concessions over the years, some employees said they're feeling a shaky future in flight. The airline said workers would stay on until operations abroad are performing up to standards.

Courtesy: The Hawaii Channel

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